Search results for "Knowledge process outsourcing"
showing 10 items of 10 documents
Vietnam as an emerging destination for offshore outsourcing of software development for finnish companies: A conceptual perspective
2009
Companies are constantly under pressure to produce software products more efficiently and within tight budgets. Offshore outsourcing has been seen as one solution to the dilemma, and lucrative outsourcing businesses have evolved in many countries, such as India, China and Russia. Vietnam is now emerging within this global outsourcing sector. This study investigates Vietnam as an offshore outsourcing destination for Finnish companies for developing their software products and related services. The research was undertaken by reviewing the literature of a) offshore outsourcing, b) offshore software production, c) information technology industry in developing countries, especially in Vietnam an…
Workshop on Global Outsourcing of Software Development
2010
Global outsourcing is a pertinent issue in today’s business world. Increasingly, software and non-software organizations from private and public sectors are attempting to develop some or all of their software through global outsourcing in order to enhance innovation, reduce development time and cost, improve quality and productivity, adapt to changing global economic and market conditions, to name a few. Global outsourcing is composed of near shore outsourcing (the software development work is done by the service provider in a nearby country) and offshore outsourcing (the development work is done in a very far away country). Global outsourcing is gaining significant importance, as it can pr…
Outsourcing and efficiency: the case of Spanish citrus farming
2006
Outsourcing in agriculture has traditionally been seen as a managerial strategy of smaller farms to achieve higher levels of efficiency. In this article, we provide empirical evidence supporting the existence of a positive relationship between outsourcing and efficiency in Spanish citrus farming. Outsourcing is measured by the proportion of outsourced labor and capital in farms' total use of these production factors, i.e., the higher the proportion of outsourced inputs, the higher the degree of outsourcing. Making use of data envelopment analysis techniques, we compute input-specific reductions required to achieve technical efficiency at the farm level. Our results show that attainment of t…
Risk management in offshore outsourcing of software production using the ICT-supported unified process model: A cross-case study
2008
Successful execution of ICT-supported unified process of offshore outsourcing (ICT-SUPOO) of software development can offer various important benefits. However, ICT-SUPOO of software development is very complex and risky, and often fails. Almost no empirical studies are available on the risk factors that affect the ICT-SUPOO. The objective of this study is to investigate the key risk factors associated with ICT-SUPOO, understand how they create risks, and how the risks can be alleviated. We carry out a multiple case study from both of the vendorpsilas and clientpsilas sites, where professionals with extensive experience in managing offshore outsourcing of software development were interview…
A Model for Digital Archival of Municipal Documents
2006
While outsourcing IT infrastructure and various IT functions is common, outsourcing the digital archival of municipal documents has not been realized. The reasons for this include the complexity of operations, the lack of models complying with governmental regulation on archival as well as conflicting requirements on the security of sensitive information and public access. This paper presents a case where a municipality aims at outsourcing in a pilot project supported by researchers in project Kunda. Project Kunda applies a model utilizing a combination of contemporary standards, technologies and research results to achieve a replicable way to outsource the digital archival of municipal doc…
The ICT-Supported Unified Process Model of Offshore Outsourcing of Software Production: Exploratory Examination and Validation
2007
Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the vast majority of extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's perspective. Several frameworks, focusing on guiding information systems managers in relation to IT outsourcing, have been developed. However, none of these frameworks attempted to provide a holistic guideline to manage the entire process of offshore outsourcing of software production. There is a significant lack of studies dealing with the management of offshore outsourcing of software production from …
A Conceptual Model of ICT-Supported Unified Process of International Outsourcing of Software Production
2006
This is an ongoing research in international outsourcing software production. This research examines how Software production through the ICTsupported unified process of international outsourcing could be executed and managed effectively. To address this research question, the results of an in-depth literature review in the areas of outsourcing, international outsourcing, information technology, and international software production is presented. This study proposes the information communication technologies? (ICT) - supported unified process model of international outsourcing of software production (SUPMIOSP). ICT-SUPMIOSP provides a detailed guideline on how to manage the entire process of…
Reintegration Failure and Outsourcing Upside: Organisation of Public Transport in Norway
2014
AbstractAfter two decades of public sector outsourcing, debates for reintegration of services back into the public sector have emerged. However, so far outsourcing remains prevalent and reintegration is sparsely utilised. An in-depth analysis of the reorganisation of public transport in a Norwegian county, Sor-Trondelag, provides three key reasons as to why there is an ‘outsourcing upside’. Firstly, existing structures limit available alternatives for legislators, thereby making reintegration of public services back into public hands difficult. Secondly, under certain conditions competitive tendering may enhance political steering and thus make outsourcing politically desirable. Thirdly, th…
Significance of Supplier Selection Criteria Evolvement in IT Outsourcing to Emerging Economies - Lessons from a Global IT Outsourcing Project
2015
In line with the increasing significance of the acceleration of information technology (IT) advancement and also of harnessing the vigor of emerging economies, IT outsourcing to emerging economies has become global concerns. This enables global companies to enjoy a critical competitive edge by choosing the best option in outsourcing strategy and supplier selection. Consequently, supplier selection criteria have become critical issues for both suppliers and customers. This paper attempts to provide insightful suggestions to these issues. An empirical analysis was conducted taking supplier selection criteria evolvement in global IT outsourcing project focusing on action research in a multinat…
Outsourcing information systems: A strategic partnership with risks
1993
Abstract As information processing and telecommunications technology increase in sophistication and complexity, organizations are finding it more difficult to manage their information systems (IS) for business success. Growing numbers are now sharing these responsibilities and risks with outsourcing vendors. American Standard, Eastman Kodak, General Dynamics, Metropolitan Life, and Young & Rubicam are prominent companies which have outsourced some or all of their IS activities. They are looking to gain competitive advantages by cutting costs and focusing internal resources on core activities. However, compromises in management control and data security, the potential of hidden costs, and th…